Refund Policy



  1. If any cancellation occurs, the price is non-refundable. You may reschedule your order date if any emergency, final decision must depend on our slot availability.
  2. If wish to change from delivery to self-collection, delivery fee is Refundable.
  3. Any changes occur, kindly Whatsapp us (Please mention your Confirmation ID and Full Name).
  4. In the event of a duplicate order or overpaid you can contact for a refund .



  1. 如果发生任何取消的情况，价格将不予退还。可选择更改订单日期，以我们的日期空档作准。
  2. 如临时更改外送至自取，运费是可退还的。
  3. 如有任何更改，请Whatsapp我们（注明确认单号和订购名）。
  4. 如发生重复订单或超额支付可联系进行退款。



Delivery Policy

  1. We are using Lalamove / Grab and deliver by CAR, the pricing is followed as website shown when check out.
  2. Self-collection / Delivery - We will send out all tart boxes around noon time (11.30am -12 noon). If any special request kindly indicates in remark. You may choose the time slot from 12pm to 5pm. If earlier or later than designated time, please contact us through Whatsapp.
  3. Delivery -Kindly ensure there is someone to receive the tart box.
  4. For self-collection, you must choose the same date as per your order date when check out. You may self-arrange driver, kindly alert that tarts may spoil during journey if using motor. MUST USE CAR TO DELIVER!
  5. Self-collection - Kindly standby ice box & ice bag if travel along more than 2 hours as tart boxes can’t be in outdoor too long time.
  6. Any changes occur, kindly Whatsapp us (Please mention your Confirmation ID and Full Name).

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